Personal Effectiveness


Reaching mutually beneficial agreement without compromise

Negotiation is fundamental to everything we do that involves other people and it propels us towards achieving our goals. Understand the process; get the most from your interactions, whilst building stronger relationships. This short, practical course gives you useful experience in conducting successful and positive negotiations. Learn a framework for preparation and put the new techniques into practice straight away.


Personal resilience is arguably the most important resource for coping well during challenging times.


This invaluable training course introduces you to skills that will increase your ability to bounce back from the many pressures and adversities you encounter in today’s workplace and in life beyond.


A powerful aspect of being resilient is accepting that change doesn't merely present problems, but also creates opportunities.



Have you ever wished you had spoken out, wished that you had expressed your true feelings, and kicked yourself for not doing so?


This practical introduction to being assertive sets you off on your personal journey to confidence by building strategies for a more effective way of communicating. In this invigorating and uplifting session, conventional thinking is turned on its head.


We put techniques to the test to overcome inhibitions and silence the destructive inner-critic so we may think, speak and act with conviction and clarity. We build on our positive mindset by putting the new skills into practice and start to feel the empowering effects of a new, calmly-confident way of being.